Knack Blog

The Knack team on web applications, online databases, and beautifully designed products.

 

Perfect Uses for Knack: Event Management

07/11/2018 Posted by Ranasha

 

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Planning and hosting events can be a logistical nightmare without the right tools. From managing speakers, agendas, guest lists, registrations, activities, and volunteers, thats a lot to keep track of! Needless to say, it is important to stay organized.  

Every event is different. Using a flexible platform like Knack means you can customize an event management solution to perfectly match your needs, without compromising on features.

With Knack you can manage all your event related data in one place, keeping your event on track!

How can Knack help?

An event management app can help…

  • Save time
  • Increase engagement
  • Reduce manual workload
  • Keep information all in one place
  • Easily collect payments

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Announcing Action Links!

06/13/2018 Posted by Carson

We’re thrilled to announce an exciting new feature: Action Links!

Action Links are a link type that you can add to tables, lists, maps, calendars, or details views. They allow a user to trigger specific actions behind the scenes by clicking a link on the view.

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Zapier Updates!

05/30/2018 Posted by Carson

We’re thrilled to announce an exciting and long-awaited Zapier integration! This release includes some major changes to make your apps even more powerful.

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Introducing the Knack Standard Theme!

05/03/2018 Posted by Carson

The Knack Standard theme is a new design theme which focuses on responsive and mobile performance.

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Feature Updates Galore!

03/20/2018 Posted by Carson

We’re excited to announce some recent product updates! Here at Knack we’re committed to continually improving in ways both big and small. The following are some new upgrades that may not be major, but we think they’re majorly helpful!

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Feature Highlight: Click on an Image to go to Another Page

01/17/2018 Posted by Ranasha

Knack makes it possible for you to show summaries of your data by using a list or a table view.  When a record has quite a few fields, you can add a link to direct users to another page. In these cases, it is also possible to use an image to link users to another page. 

Let’s take for example this real estate listings web app.  Users can see summarized info about each property and can further click on the ‘view’ link to see more details about the property.

Knack-FH-Hyperlink-Images-1

Showing the ‘view’ link is great, however, it would be nice to click on the image to see more details.  

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Data Security Updates

01/12/2018 Posted by Danielle

Here at Knack, we take the security of your data very seriously. To help secure data in both the frontend and backend aspects of apps built with Knack, we’re happy to announce the release of some new Security Features for those on a Pro, Corporate, Enterprise, HIPAA or GovCloud plan!

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E-Commerce Updates!

11/28/2017 Posted by Carson

We’re very excited to announce some upgrades to our e-commerce functionality! Accepting payments with your Knack app just got even easier.

Saving Payment Methods

In the past, payments were submitted exclusively via checkout forms where users had to manually enter their payment information each time. Now your app can save a user’s payment method, so future payments are quicker and simpler.

Securely storing payment information in Knack means that users can log in to submit payments at any time, or you can charge their payment method as you complete services:

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E-commerce is a great way to set your app up to make donations, purchase tickets, or place orders. Now that user’s payment methods can be saved for future use, activities like online bill pay, submitting invoices, and call-in payment services are easier than ever.

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Feature Highlight: Allow Users to Add New Options in Forms

11/17/2017 Posted by Ranasha

In Knack, adding a multiple choice or connection field to your object is a great way to categorize or connect your data. Users can choose from a dropdown menu of options and associate the record with a category or record in a connected object.  

For example, consider the following example.

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Multiple choice and connection fields make it possible for you to offer several options to the user.  However, in some cases, the correct response is not always available. How can users add another option without needing to access the builder?  

Well, it just so happens we have a solution for allowing users, in the live app, to add new options from within the form!

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Knack + Zapier = A Match Made in Data Heaven

08/17/2017 Posted by Carson

Better Together

Hunched over a laptop painstakingly entering records line by line into a database—we've all been there. When the data you need to run to your business is scattered across a number of different apps—email marketing platforms, CRMs, invoicing tools—getting that info into your database can feel like an uphill battle.

Zapier is an app automation tool that connects Knack to the other apps you use throughout your day. With Zapier, you build “Zaps”—simple automations that don't require any code—that move your data from one app to another automatically. Need to attach a paid invoice to an existing record? No sweat, there's a Zap for that. You can even move data out of your Knack database and share it elsewhere. For example, get a heads up via a Twilio SMS whenever a record is updated.

Need some inspiration to get started? Here's how three companies are automating their database workflows using Knack and Zapier.

Maintain accurate records

Rows and rows of detailed records are only helpful if they're easy to access. Business consulting company Intrabellus, Inc. deals with multiple Knack databases across many different clients. Their clients need to be able to dive into the details without disrupting the layout of the data.

Their simple solution? An automation between Knack and Google Drive.

“I use Zapier to create an extra copy of all Knack records,” says CEO Nichole Carpenter. “This gives my clients reassurance about accessing or moving their files with no extra work needed on my part.”

Grow client relationships

You can have the most powerful tools at your disposal, but they’re useless if your team isn't using them. The data in your CRM is only as helpful as it is current. And without up-to-date information on your prospects and customers, clients can fall through the cracks and relationships suffer.

Startup fundraising advisory Capital Pilot knows this frustration all too well and started looking for new ways to ease this pain.

“I’ve never worked in a place where people actually used the CRM properly,” explains co-founder and COO Matt Johnson. “Automating certain tasks through Zapier and adding reminders and triggers make it so people actually use the CRM.”

Before setting up this automation, Capital Pilot wasn't confident in the funding status of companies logged in their CRM. Was the data current or wildly out of date? A few missing zeros here and there could negatively impact a budding relationship.

Matt fixed this issue by setting up a Zap that updates their CRM of choice, Pipedrive, every time a new form is submitted in Knack. Updating a startup's information in the CRM automatically, rather than relying on the team to remember to log in themselves, improves efficiency and allows them to grow relationships effectively.

“I spend way less time doing data entry, or copying something from one app into another,” adds Matt. “Plus, with simple automations, we avoided spending time and money on software development at a time when we couldn't afford it.”

Make customers happier

It's easy to get tunnel vision on your most important tasks of the day. But letting little things slide can disappoint customers and impact repeat business. Before setting up a few handy automations, repair company PhoneAxiom Express Device Repair found it difficult to keep up with customer notifications.

“In the rush of business, you sometimes forget the basics,” says owner Mark Pauley. “We haven't always been so great at calling customers to notify them that their device is ready for pickup.”

Now, Mark relies on Knack and Zapier to automatically send alerts to customers and has since seen a boost in the quality of his company's customer service. He uses a Knack database to track service requests, including details like the type of phone needing repair, the cost of repair, and payment info. Whenever a device's status changes to “ready for pick up” in Knack, a Zap automatically texts the customer via the messaging app, DialMyCalls. The result? Happier customers and no more forgotten messages.

Setting up your Zapier integration

To use Knack with Zapier, you’ll first need to connect your Knack account. You’ll get a pop-up prompting you to sign in to your Knack account. This lets Zapier link your Knack account to the other apps you choose.

Zapier

Now you'll see your Knack account connected to Zapier.

Zapier

That’s it! You’re connected and ready to create some Zaps! Get started with one of the pre-built Zap templates for our most popular automations, or build your own workflow from scratch using the “Make a Zap” button.

Your Turn

Want to try out a few automations for yourself? Here are a few ideas to get started, or let us know your own favorite Zaps!

-Kim at Zapier

Click here for a full list of what's possible when you combine Knack and Zapier!