A common phrase for software companies is to eat your own dog food.
The basic idea is that if you expect someone to actually pay for your product then your own team better be able to use that product as well. If you won’t eat your own dog food you have no business selling it.
We’re big proponents of this and use Knack every day to help with our work productivity:
- Project Management: we have a project database we us to track custom jobs, where we manage hours with our timer field and calculate budgets and payments.
- Marketing Reports: we track all our sign-ups along with some internal information on referrals and other marketing metrics.
- CRM: we track all our customers including plans, sign-up dates, status and more for quick access and reference.
We started with our existing Job Listings example app and tweaked that for our precise needs.
There’s also an HR login where we can view the applications, add notes and rankings, and track the application process. After emails and interviews we can update each application with notes and comments that everyone can access.
So far the Knack app has worked great as we’ve processed through tons of applications and even made a new hire (hi Nic!).
We’ll continue to post updates on other Knack apps we’re building to help manage our business and how our dog food is tasting.