HIPAA-Compliant Patient Portal Software for Healthcare Teams

Knack Health helps healthcare teams build and manage secure patient portals for intake, communication, and operational workflows.

HIPAA-compliant plans include encrypted data handling, record change logging, role-based access, and a BAA for covered entities.

See It in Action

Watch this Knack-powered patient portal come to life. From lab results to appointment scheduling, you can create a customized resource your patients will love.

What Is a Patient Portal?

A patient portal is an online resource that makes it easy for your patients to:

  • Access their medical records and lab results
  • Message with their care team
  • Schedule appointments and get reminders
  • Get educational and other resources
Woman Using Patient Portal on Her Phone

Why HIPAA-Compliant Patient Portals Matter More than Ever

Patient portals offer care teams and their patients benefits such as:

  • Streamlined communication
  • Reduced administrative work
  • Higher patient satisfaction and retention

 

Both providers and patients value convenient online access to care information:

  • 85% of patients say they want digital healthcare access
  • 66% of providers see portals as essential for value-based care
Busy Front Desk of a Medical Office

Common Portal Features (and How to Build Them with Knack)

Knack’s no-code platform allows you to create features and tools that are tailored to your team’s and patients’ specific needs. You don’t have to rely on rigid, off-the-shelf solutions.

Function

What It Does

Patient Intake Forms
Onboarding new patients digitally
Appointment Scheduling
Patients self-manage bookings

Test Result Viewing

Shares labs & medical docs securely

Messaging

Provides HIPAA-compliant patient–provider comms

Billing Portal

Lets patients view/pay invoices

How You Build It in Knack

Start with our medical intake template

Add the drag-and-drop calendar integration

Upload docs to patient records
Add secure message workflows
Use our billing module template

HIPAA-Compliance Made Easy

All of Knack’s healthcare solutions are HIPAA-ready and designed to adjust as compliance rules change. You get:

  • End-to-end encryption
  • Role-based access control
  • Access to U.S.-based servers
  • Record change logs 

Built for Every Type of Healthcare Service

Knack’s healthcare apps are customizable for every type of care service such as:
  • Clinics & Practices: Manage patient flow and data securely
  • Therapists & Counselors: Streamline care plans and intake
  • Nonprofits & Outreach Programs: Empower patients with access
Veterinarian Meets with Patient, a Lab Puppy, and His Owners

Why Knack for Patient Portals?

Knack offers unparalleled flexibility and ease-of-use without sacrificing on security, scalability, and features:

  • No-code: Build without developers or IT
  • Flexible templates: Start fast, customize everything
  • Built-in security: HIPAA-ready platform
  • Visual workflows: Automate approvals, notifications, alerts
Orthopedic Doctor and Patient

Ready to get started?

Get in touch with a HIPAA specialist today.

Knack Health Patient Portal FAQs

Is Knack HIPAA compliant for patient portals?

Knack Health provides a HIPAA-ready platform and HIPAA-compliant plans for organizations building patient portals that handle protected health information. These plans include encrypted data handling, audit logging, role-based permissions, and a signed Business Associate Agreement for covered entities. Compliance also depends on how the portal is configured and used.

Knack Health supports integrations with external systems, including EHRs, scheduling tools, and reporting platforms. Many teams use Knack as a flexible layer that connects to their existing systems rather than replacing them.

A patient portal is a secure online platform that allows patients to access medical records, schedule appointments, communicate with providers, and view test results. For healthcare teams, it reduces administrative workload, improves communication, and helps to enhance patient satisfaction.

Yes. With Knack’s no-code platform, you can create a fully functional, customized patient portal using visual tools and pre-built templates, no coding or IT skills required. This allows you to launch faster and make updates as your needs evolve.

You can build features like patient intake forms, appointment scheduling, secure messaging, test result access, and billing portals. Each feature can be customized to match your workflows and patient experience goals.

Knack is designed with healthcare security in mind. You get HIPAA-ready infrastructure, encrypted data storage, role-based access control, and audit logs. This ensures sensitive patient information is protected and compliant even as regulations evolve.

Patient portals make it easier for individuals to stay involved in their care by providing convenient access to health information, direct communication with providers, and self-service tools like scheduling and billing. This leads to better outcomes and higher retention.

Knack is ideal for a wide range of healthcare organizations, including clinics, private practices, therapists, nonprofit health programs, and more. Its flexibility allows teams of all sizes to create portals tailored to their specific services and workflows.