HIPAA-compliant healthcare software plans

Knack Health offers two HIPAA-compliant healthcare software pricing plans for teams managing sensitive data — ranging from essential compliance needs to advanced deployments.

HIPAA Starter

Ideal for:
Small teams or solopreneurs who want to try Knack Health with real PHI.

Starting at $499 / month

  • HIPAA-ready hosting 
  • Signed Business Associate Agreement (BAA)
  • Encrypted data storage and transfer

  • Record change logs to track account activity

  • Access to healthcare templates
  • Fully HIPAA-compliant AI app builder

  • MCP server for AI frontend
  • Unlimited app users and builders
  • Advanced healthcare integrations

HIPAA Core

Ideal for:
Larger healthcare organizations and networks with advanced security, integration, or support needs.

Custom Pricing

Everything in HIPAA Starter plus

  • Unlimited apps
  • Custom domains
  • Native scheduling & appointment booking

  • Ecommerce payments

  • Dedicated or isolated infrastructure options
  • Priority support and SLAs
  • Advanced integration and automation support
  • Custom onboarding and migration assistance
  • Security documentation support for vendor reviews

What’s included in our HIPAA-compliant healthcare platform

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Platform & Usage

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Security & Compliance

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App Building & Automation

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Extensions & Customization

Platform usage and limits for healthcare teams

HIPAA Starter

  • Unlimited internal and external app users
  • Unlimited app builders
  • Apps: 3
  • Records: 10,000
  • Storage: 2GB included
  • API calls: 500 per day
  • AI credits: 25 per month
  • More records and storage available with plan upgrade

HIPAA Core​

  • Unlimited internal and external app users
  • Unlimited app builders
  • Apps: Unlimited
  • Records: Starting at 125,000
  • Storage: Starting at 50GB
  • API Calls: Starting at 10k per day
  • AI credits: Starting at 100 per month
  • Scalable, dedicated infrastructure options

Security and compliance

HIPAA Starter

  • HIPAA-ready hosting with Business Associate Agreement (BAA)

  • Encryption in transit and at rest
  • Record change logs to view record history and key actions
  • Unlimited, customizable role-based access for Live-App users within applications
  • Two-factor authentication (2FA) for app users and builders
  • Google SSO only
  • SOC 2 Type II report access (available under NDA)

HIPAA Core​

  • Everything in HIPAA Starter +
  • Fully private infrastructure options
  • Advanced SSO for Live-App users
  • Custom security reviews and documentation support
  • Enhanced support for vendor risk and compliance assessments
  • IP blocking
  • 7-year record history

Healthcare app building and automation

HIPAA Starter

  • No-code online database
  • Front-end web application and portal designer
  • MCP server for AI frontend
  • Unlimited tables to structure your data
  • Unlimited pages to build workflows using pre-built components, including: Calendars | Grids | Buttons | Pivot tables
  • Workflow automation using Knack Flows
  • API access for integrations
  • Automated email sending based on triggers and schedules
  • AI-assisted builder to create, add, and modify apps using chat

HIPAA Core​

  • Everything in HIPAA Starter +
  • Advanced integration and automation support
  • Custom onboarding and migration assistance
  • Dedicated HIPAA API endpoint and access for integrations
  • Maps and geolocation
  • Scheduled tasks and emails

Extensions and customization for healthcare workflows

HIPAA Starter

  • AI access control toggles
  • Advanced healthcare integrations (Epic, ModMed, Athenahealth, etc)

HIPAA Core

  • Everything in HIPAA Starter +
  • Appointment booking and scheduling for self-service patient booking, with customizable schedules per provider
  • Paypal & Stripe to accept payments within your app
  • Custom domains to white-label apps under your own brand
  • Custom implementation guidance for complex extensions
  • Priority support for advanced configurations

Talk with our team about your workflows, compliance requirements, and scale. We’ll help you choose the right starting point.

HIPAA-Compliant Healthcare Software FAQs

Do you offer a Business Associate Agreement (BAA)?

Yes. A BAA is included with Knack Health HIPAA plans for covered entities handling PHI.

Are Live-App users unlimited with Knack Health?

Yes. Knack Health allows unlimited Live App users with no per-user pricing, making it easy to scale access for patients, staff, and partners.

What happens if I exceed record or storage limits?

You can add additional record and storage packs on Core and above. 

Contact sales for more info.

Is Knack Health HIPAA compliant by default?

Knack Health provides a HIPAA-ready platform, including plans designed for applications that handle protected health information. However, HIPAA compliance depends on how you configure and use your application and manage data. Your organization is responsible for meeting all applicable HIPAA requirements.

Do you support single sign-on (SSO)?

Yes. Knack Health supports Google SSO for Live App users, with optional domain restrictions for added access control on Core and above.

Can I start on HIPAA Starter and upgrade later?

Yes. Many teams start on HIPAA Starter and move to Core as their needs grow.

Is there a free trial?

We don’t offer a self-serve trial for active HIPAA plans, but you can get a 14-day free trial of our platform without HIPAA, as long as you don’t upload any PHI. Our team will walk through your use case and provide a guided demo.