Healthcare data requires more than “good enough” security. Knack Health gives you a hardened platform for PHI, with HIPAA-compliant hosting, audited controls, and the certifications your teams and partners expect.
Knack Health runs on the same core platform that powers thousands of production apps worldwide, with security controls applied at every layer of the stack.
You get the flexibility of no-code apps on top of infrastructure designed to protect sensitive data 24/7.
Encrypted connections
for all traffic between your browser, apps, and our servers
Encrypted storage
for all customer data and backups
Infrastructure hosted on AWS,
inheriting industry-standard security practices and certifications
Daily backups
with immutable copies and regional redundancy for resilience and recovery
Knack Health is designed to support HIPAA requirements when you handle protected health information.
Why this matters:
You can build patient portals, intake workflows, and other PHI-handling apps while keeping data inside a controlled HIPAA-ready environment, backed by formal agreements and documentation.
PCI considerations
When payments are involved, card data is handled via PCI DSS–compliant providers rather than stored on Knack’s infrastructure.
Data handling
Application data ownership
All data stored in your Knack Health applications belongs to your organization. Knack does not sell, share, or use application data for any purpose outside of providing the service.
Platform access controls
Knack personnel do not access customer application data by default. Access is limited to narrowly defined, documented scenarios—such as customer-initiated support requests—and is fully logged and auditable.
Knack Health gives you multiple layers of protection around who can sign in and what they can see.
Security is built into how Knack is developed and operated, not bolted on after the fact.
For Knack Health customers, these controls sit underneath every form, workflow, and portal you build.
TLS 1.2+
for all data in transit, with strong ciphers and key lengths
AES-256
encryption for data at rest across primary databases and backups
Script-attack
protection and sanitization of unsafe input to reduce injection and XSS risk
Secure SDLC
practices with automated and manual code analysis before releases
Documented
incident response process, including investigation, remediation, and post-incident reviews
AWS regions in multiple geographies,
with HIPAA / GovCloud editions restricted to the U.S. as required
Your Knack Health apps are built on infrastructure designed to stay online and recover quickly if something goes wrong.
Technology alone doesn’t deliver security. Knack backs the platform with governed internal practices.
For healthcare customers, this means you’re not starting from scratch when completing security questionnaires, vendor risk assessments, or internal audits.
Knack Health is part of your broader security and compliance program, not a replacement for it.
Your organization remains responsible for configuring Knack Health appropriately and for meeting all applicable regulatory obligations.
Share your internal application requirements. Our team can walk through how Knack Health supports HIPAA, SOC 2, GDPR, and your specific governance standards.
Knack Health protects sensitive healthcare data with encrypted connections and storage, hardened infrastructure, and daily backups to keep systems safe 24/7. It also includes:
Security features vary by plan and configuration.
Yes. With its HIPAA package, Knack Health supports building apps like patient portals and intake workflows that comply with HIPAA requirements.
Knack Health holds SOC 2 Type 2 compliance, meets GDPR privacy standards, and uses PCI-compliant providers for payment data — helping organizations meet regulatory requirements.
Yes. The platform includes two-factor authentication (2FA), optional single sign-on (SSO), IP allowlisting, and role-based access restrictions to control who sees what.
Knack Health uses modern safeguards like TLS 1.2+ for data in transit, AES-256 encryption at rest, script-attack protections, and a secure SDLC with incident response processes.
The platform offers 99.9%+ uptime, daily encrypted backups with immutable copies, and 24×7 monitoring so healthcare apps stay online and recover quickly from issues.
No. Data in Knack Health applications is owned by the organization, isn’t sold or shared, and Knack personnel only access it in specific, logged scenarios like support requests.
