Why Customers Switch from Softr to Knack
Knack is the no-code platform that turns ideas into fully functional, scalable apps without writing a single line of code. Softr is a great choice for quickly spinning up websites, portals, and internal tools from Airtable data. But when businesses need deeper workflows, more flexibility, or enterprise-ready features, Knack is the more reliable platform for long-term growth.
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5 Reasons Why Knack Is Better than Softr
01. Predictable, All-Inclusive Pricing
- Knack: Flat monthly plans (Starter $19, Pro $49, Corporate $269, Enterprise custom) with unlimited users, tables, and records.
- Softr: Pricing scales with users, records, and apps. To lift record caps or concurrency limits, you’ll need costly enterprise plans. Reports from the community show steep jumps for high-volume use cases.
- Why it matters: Knack grows with you affordably. Softr’s costs spike just when your app starts gaining traction.
02. Performance that Scales
- Knack: Apps handle millions of records and hundreds of concurrent users without slowdown. Built for mission-critical, high-traffic use cases.
- Softr: Community reports show slow load times and latency with larger datasets or >20 concurrent users. Record limits (≈200,000 per database) restrict growth. Even Softr’s new internal database is less mature than dedicated solutions, with performance concerns still reported.
- Why it matters: Knack apps stay fast and reliable at scale, while Softr hits bottlenecks as traffic and data grow.
03. Flexible, Powerful Database & Integrations
- Knack: Robust relational database with built-in workflows, APIs, and automation. Migrations are seamless, and apps scale without manual setup.
- Softr: Relies heavily on external data sources (Airtable, Google Sheets, Supabase) or its new internal database, which lacks advanced features like grouping, sharing, or APIs. Data imports only sample the first 1,000 records in dropdowns, causing inconsistencies. Relationships often must be recreated manually after migrations.
- Why it matters: Knack puts you in control of your data and workflows. Softr introduces friction, limits, and extra costs as your apps mature.
04. Enterprise-Ready Security & Compliance
- Knack: HIPAA, GDPR, and SOC2 compliance built in. Role-based permissions, audit logs, and advanced encryption out of the box.
- Softr: Not HIPAA-compliant. Security depends partly on connected data sources. Missing enterprise-grade features like advanced RBAC, audit logs, and end-to-end encryption.
- Why it matters: In healthcare, finance, and nonprofits, gaps in compliance aren’t optional. Knack delivers enterprise trust where Softr falls short.
05. Design & Customization Freedom
- Knack: Drag-and-drop builder with flexible workflows, layouts, and scalable logic for tailored apps.
- Softr: Block-based layouts make it easy to get started, but restrict design freedom. Users report inconsistent styling, limited customization, and weak mobile responsiveness. No native mobile apps — only web and PWAs.
- Why it matters: Knack gives businesses long-term flexibility. Softr looks polished at first but can’t adapt to complex, unique requirements.
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Customer Feedback
Knack: “We turned our spreadsheet workflows into production-ready apps in days without needing developers.” — G2 Reviewer
Knack: “Knack’s flat pricing and enterprise security let us scale apps without rebuilding.” — Capterra Reviewer
Softr: “Perfect for MVPs, but we hit record and performance limits fast.” — Community Forum User
Softr: “Scaling meant moving off Softr, enterprise plans were too expensive.” — Reddit User
Softr: “The block system was easy at first, but frustrating once we needed more customization.” — Trustpilot Reviewer
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