Work order software is designed to help businesses organize and manage requests for tasks such as repairs, maintenance, or service delivery. Instead of juggling spreadsheets, emails, or sticky notes, teams can keep all work orders in one centralized, digital platform–making it easy to assign tasks, set priorities, and track progress in real time.

With Knack, you’re not locked into a one-size-fits-all system. Our platform lets you create a custom online work order system tailored to your exact workflow–without writing a single line of code. That means you get the features you need, skip the ones you don’t, and keep your process running smoothly from request to completion.

Knack’s no-code platform makes it simple to build a fully functional work order management software solution that works the way you do:

1. Capture Requests – Accept submissions through online forms, mobile devices, or embedded widgets.
2. Automate Assignment – Route work orders to the right team or technician based on category, location, or priority.
3. Track in Real Time – Use dashboards to monitor status updates, deadlines, and completion progress at a glance.
4. Centralize Documentation – Store job details, photos, and supporting files in one searchable database for easy access later.

Knack’s flexible work order tools are used by organizations of all sizes and industries, including:

– Facilities and operation teams managing building upkeep and preventative maintenance.

– Maintenance departments scheduling recurring inspections and urgent repairs.

– Property managers tracking tenant requests and coordinating vendor jobs.

– IT teams handling service tickets, hardware repairs, and equipment setups.

• Nonprofits and small businesses need a cost-effective, customized request tracking system.

Knack’s Work Order Management System is a no-code platform that enables businesses to create, manage, and track work orders efficiently. It is customizable to fit specific business processes and can include features like job scheduling, task assignment, and maintenance history tracking.

Knack’s system is suitable for various industries, including manufacturing, facilities management, property management, and field service-based businesses that require streamlined work order processing.

Yes, Knack’s work order system provides real-time updates, allowing users to monitor the status of each job, track completion rates, and check for any outstanding tasks.

Yes, Knack can integrate with various third-party software through native integrations and tools like Zapier, enabling seamless data sharing and workflow automation across platforms.

With Knack, you can start building for 14-days free. From there, you can jump on our Starter subscription for $19/month for your first three months as a new builder.