Event Registration & Ticketing Attendee Portal) Use Case

Any organization that hosts events and wants to streamline their event management and ticketing process can benefit from an automated event registration system. These include:

• Conference organizers managing multi-day events, speaker sessions, and attendee experiences
• Corporate event planners overseeing company meetings, training sessions, and networking events
• Non-profit organizations running fundraisers, galas, and community engagement programs
• Educational institutions hosting workshops, seminars, and professional development courses
• Businesses and other organizations that want to transition from a manual registration process to using automated ticketing software

A comprehensive event registration app offers significant benefits to small- and medium-sized businesses and other organizations. For example, you can eliminate problems such as:

• Registration data getting scattered across spreadsheets and email threads, causing confusion, missed, or duplicate bookings
• Manual processing of ticket purchases without real-time capacity tracking or payment integration
• Lack of automated confirmation emails leading to attendee uncertainty and increased support requests
• Different team members being unable to access registration numbers or collaborate on event planning
• Time-consuming manual check-in processes causing long queues and poor attendee experiences
• Missing documentation of attendee feedback and event metrics for future planning or sponsorship reports

Unlike complex enterprise event platforms or basic form builders, Knack lets you:

• Create role-based access: Event organizers can manage sessions and monitor registrations, attendees can self-register and access their tickets, and staff members can handle event check-in with appropriate permissions and visibility levels.
• Build custom registration workflows: You can create customized workflows, such as: registration → payment processing → confirmation email → ticket generation with automatic notifications and reminders at each stage.
• Set ticket types and pricing tiers: Configure multiple ticket categories like early bird, VIP, general admission, and group rates. Apply discount codes automatically and track capacity limits for each ticket type.
• Enable QR code check-in: Generate unique QR codes for each registration that staff can scan for instant event check-in. This can reduce wait times and improve the attendee portal experience.
• Track comprehensive attendee data: Maintain centralized records of registrant information, session selections, payment history, and special attendee accommodations, such as dietary and seating, within your attendee portal.
• Manage session scheduling: Allow attendees to select breakout sessions, workshops, and networking events while automatically tracking capacity and preventing overbooking through the integrated system.
• Import existing registrant data: Seamlessly import your current attendee lists via Microsoft Excel or Google Sheets to get started quickly without losing historical registration information.
• Generate detailed analytics: Create insights on registration trends, revenue tracking, attendance rates, session popularity, and demographic data to optimize future events and demonstrate ROI.
• Ensure security and compliance: Benefit from encryption for data in transit and at rest, PCI-compliant payment processing, GDPR-ready consent management, and automated backups to protect sensitive attendee information.

There’s no need to juggle multiple tools for your event registration and ticketing needs. Now, you can build your own custom attendee portal in a matter of hours, not months, without hiring a developer or IT consultant.

Try Knack’s Event Registration Template → [Get Started for Free – No Credit Card Required]