How to Build a Volunteer Management App in Knack

You looking to build a volunteer management app inside of an amazing tool like Knack? Well, in this video, we’re gonna show you how to build something like that from scratch. It’s gonna be a pretty simple process, thanks to our amazing template that we have. So let’s dive right into it.

Benefits of Using a No-Code Tool

First and foremost, what are some of the benefits of the volunteer management app that we have? Using a no code tool offers small businesses like yours, especially nonprofits, a cost-effective, flexible, and scalable solution that allows you to quickly deploy and maintain a customized app that enhances volunteer management and engagement.

Cloud-Based Solution Advantages

With this, you can easily access data from anywhere with an internet connection. It ensures you have the information you need at your fingertips. As a cloud-based volunteer management solution, Knack requires no software installations and stays up to date with the newest version.

Administrative Capabilities Overview

It also allows volunteers to self-manage accounts, minimizing data errors. Administrators can monitor registrations, send communications, assign permissions, and more. The admin dashboard helps streamline volunteer program coordination, making it easier to track hours and manage schedules.

Streamlining Communication and Engagement

You can personalize and segment your communications to thank and engage volunteers, and easily manage and display upcoming events to help volunteers stay informed.

Creating Your Volunteer Management App

Simply go into your Knack account and start from a sample app. Look for the Volunteer Management template and press “Create App.” As an admin, you’ll have full access to create, edit, and manage events, volunteers, and sign-ups.

Navigating Event Management Features

Navigate to the Events section to create or edit event details. The app includes example records like the annual Turkey Trot 5K, which you can customize. You can also manage volunteer records with name, email, phone, and other key fields.

Volunteer Access and Job Assignments

Each volunteer has login credentials. Once logged in, volunteers can view their assignments and the master event calendar, which only shows events they’re involved in.

Event Details and Job Registration

Volunteers can view event details and register for specific jobs. The system uses formulas to count volunteers, show remaining vacancies, and hide registration forms once jobs are full.

Workflow Automation in Job Management

The app automates workflows such as preventing overbooking and hiding job signups after capacity is reached.

Comprehensive Event Calendar for Admins

Admins can view all events across the calendar. Volunteers only see their assigned events, thanks to built-in filtering and permissions.

Example of Volunteer Automations

Let’s walk through a volunteer workflow: a volunteer registers, receives an email confirmation, has events synced to their calendar, gets an SMS reminder, fills out a post-event survey, and has their hours logged. A summary report is generated for the admin.

Integrating Automations for Efficiency

By integrating Knack with tools like Salesforce, SurveyMonkey, or Tableau, nonprofits can streamline operations and gain valuable insights into volunteer engagement and outcomes.

Advanced Workflows with Blackbaud Integration

Knack complements platforms like Blackbaud by letting nonprofits build custom workflows, automate key tasks, and improve reporting without major custom development.

Creating a Custom Volunteer Portal

Volunteers can log in to a Knack-built portal to register for events and update their profiles. Data is synced to Blackbaud and used for custom reporting. This integration boosts data consistency and user experience.

Conclusion and Next Steps

If you need a custom, affordable volunteer management solution, Knack is the platform for you. Thanks for watching, and we’ll see you in the next one.