Customer Payment Portal

Share data with your customers to view and update.

Customer Payment Portal Template App

Invoicing portals are a secure place to handle payments for services with your customer. This app is similar to our Customer Portal app, redesigned to include our e-commerce features.

In this invoicing portal demo app, customer users log in to request services, view past services, and pay invoices with a credit card. Knack makes it easy to create one page for all your customers to access, while ensuring each customer can only see their own data.

Business users log in to a dashboard where they can view and manage all customer data, review and update services, and add invoices. They can also charge invoices on behalf of customers.

Explore the following resources to help you build your own custom app:


Why Use This App Type?

  • Flexiblity to adapt to your specific use case – build a patient portal, student & faculty portal, insurance customer portal, warranty management portal, government portal, and more!
  • Simplify operations by storing all customer data in one place and providing custom dashboards for your staff
  • Enable communication with customers and staff using automated email alerts and notifications. Send an email to your technicians every time a new service request is submitted. Email reminders to customers for invoices due soon.
  • Protect your customer data using a secure Knack app, allowing each user to only see their relevant data.
  • Save time by building a flexible Knack app that allows you to easily share data with customers and have them update their own data.

Key Features

  • Accept paymentsCustomers can log in any time and make a payment using their credit card and/or a Paypal account.
  • Store credit card informationCustomers can store their credit card information (Stripe only). Business Managers can charge a customer on their behalf using their stored payment details any time.
  • Custom dataThis template works with service requests and invoices, but you can customize the app to work with your custom data.
  • Customer securityWhen each customer logs into the customer portal, they will only see the data connected to their customer account.
  • Workflow integrationApprovals, notifications, and permissions can all be integrated into your customer portal, so your customers can participate directly in your business processes and workflows.
  • Website integrationEmbed the customer portal right into your website so your customers don\’t even have to leave your site.

About This App

Our demo apps are designed as a learning tool. You can get a sense for what types of apps are possible with Knack. Install apps to your own account to see how they are built. Then, build your own custom Knack app using our no-code Builder!

What’s Next?