Knack Blog

The Knack team on web applications, online databases, and beautifully designed products.


Announcing Action Links!

06/13/2018 Posted by Carson

We’re thrilled to announce an exciting new feature: Action Links!

Action Links are a link type that you can add to tables, lists, maps, calendars, or details views. They allow a user to trigger specific actions behind the scenes by clicking a link on the view.

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Zapier Updates!

05/30/2018 Posted by Carson

We’re thrilled to announce an exciting and long-awaited Zapier integration! This release includes some major changes to make your apps even more powerful.

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Sharing is Caring: Introducing our new Refer-a-Friend Program

01/16/2018 Posted by Danielle

Sharing is caring, and that goes for Knack too! We’re happy to announce our new Refer a Friend program.

In the upper right-hand corner of the Knack Dashboard, you’ll now see a fancy new heart button:


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Data Security Updates

01/12/2018 Posted by Danielle

Here at Knack, we take the security of your data very seriously. To help secure data in both the frontend and backend aspects of apps built with Knack, we’re happy to announce the release of some new Security Features for those on a Pro, Corporate, Enterprise, HIPAA or GovCloud plan!

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Knack Now Integrates With 1,000 Other Products

01/10/2018 Posted by Danielle

We know that getting your work done requires many different web tools. In fact, the average business uses between 10 and 16 apps, everything from note-taking tools, cloud storage tools, team communication apps, and various to-do lists. Sometimes, it can be a struggle to get them all working in tandem. Now that Knack has 1,000 integrations, you can choose your favorite tools and easily integrate them with Knack.

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Send Webmerge Documents Back to Knack

12/06/2017 Posted by Danielle

We are really excited to share a new integration built by our old friends at Webmerge!

While we have previously offered a few options for integration using Zapier or custom code, we are excited to share the new update from Webmerge: Knack Delivery

Knack Delivery is a feature that allows you to automatically deliver generated Webmerge files to your Knack app.

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E-Commerce Updates!

11/28/2017 Posted by Carson

We’re very excited to announce some upgrades to our e-commerce functionality! Accepting payments with your Knack app just got even easier.

Saving Payment Methods

In the past, payments were submitted exclusively via checkout forms where users had to manually enter their payment information each time. Now your app can save a user’s payment method, so future payments are quicker and simpler.

Securely storing payment information in Knack means that users can log in to submit payments at any time, or you can charge their payment method as you complete services:


E-commerce is a great way to set your app up to make donations, purchase tickets, or place orders. Now that user’s payment methods can be saved for future use, activities like online bill pay, submitting invoices, and call-in payment services are easier than ever.

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April Updates

05/25/2017 Posted by Carson

Okay, so we know this is an April update going out in mid-May. Our only explanation is that for most of us the weather has finally turned nice so we’ve been distracted by the lovely outdoors! So if it’s nice outside, take a moment in the sun to catch up on what’s been happening at Knack.

Recent Upgrades

This month brought helpful improvements to how you navigate your way through the Knack builder. Using the builder should be as simple as possible, and we think these changes will help.

The improvements include changes to easier access to the dashboard from your apps, a new app settings menu and an updated help menu to better enable you to find the assistance you need:


Read the full write-up or watch a video overview of the new changes on our blog.

Product Updates

We’re constantly working on updates and improvements. Here’s what’s recently happened.

Builder Upgrades

  • When importing, any new fields that are being created are now highlighted with a green background so they are easier to track.
  • We added links to embed and view start pages directly from the dropdown menu in the pages menu.
  • We added “view live app” text to the eyeball icon to make it more obvious.

Mobile Upgrades

For Apple devices you can now use the “add to home screen” feature and it will retain some native app behavior. We’ll be adding similar functionality for Android devices.

Check out our weekly product updates here:


Follow the latest on what’s coming next with the Knack product here:

New to the Roadmap

Security Features – Active

Adding a series of security features, starting with better password validation and enforcement.

Import Updates – Active

General improvements on importing data into your database.

PDF Integrations – Planning

Add new actions to map fields to PDF templates and then email or store those created files.

Customer Story: Shalley & Murray


Sometimes the simplest app can be the most effective. For Don Murray and James Shalley, criminal defense attorneys in New York City, this meant replacing “spreadsheet madness” with a call tracker app that grew to completely streamline their operations.

Read the full case study here.

Want to share your story? We’re always looking for Knack customers who have an amazing story to share. Click here to get started.

In Case You Missed It


Commuting is a little different with a remote team, so we took a look at how our team does it. For most of us, we can measure the distance in feet. The shortest measured in at 3.5 steps.

Hint: our biggest delay was for coffee.

View the full post and infographic here:

Thank You!

We wanted to thank everyone that has tweeted about Knack, referred Knack to a friend, or taken the time to provide a testimonial or share your story.

We rely on our awesome customers to continue to grow and build the platform, so thank you for helping us do that!

Cheers and happy building!

-Team Knack

Introducing User Pages

05/17/2017 Posted by Odalis

We’re happy to announce our new user pages. These pages are designed to help your users complete admin tasks, like updating their account information.

User pages will show up in their own user menu in the top-left corner of your live app:


You can create and access user pages from their own section of the Pages tab in the builder:


Like standard pages, you can make user pages accessible to all users or only certain user roles.

So you can have an Account Update page for Customers to update their personal details and view their recent orders. While Vendors can have an Account Update page to update their contact information and product offerings.

A full summary of user pages can be found here, and you can watch a video overview below:

Improving the Builder Navigation

04/06/2017 Posted by Carson

We’re happy to announce some small but helpful improvements to how you navigate your way through the Knack builder. Using the builder should be as simple as possible, and we think these changes will help.

A new Knack button in the top left will now take you to your account dashboard from anywhere in the builder:

Screen Shot 2017-04-06 at 11.23.27 AM

The settings menu has been reorganized and is now found next to your app’s name:

Screen Shot 2017-04-06 at 11.24.01 AM

And the updated help menu in the top right corner has more support and help-related links, to better enable you to find the assistance you need:

Screen Shot 2017-04-06 at 11.24.58 AM

It’s also easier than ever to open a chat — just click the message button in the bottom right corner to connect with a Knack success member!

And last but not least, we updated some field icons. We switched our link field to use the old connection icon, and added a fancy new icon for connections:

connection icon

We’re dedicated to making your app building experience as smooth as possible, and will continue to make regular improvements, big and small, to that end.

A full summary of the Knack dashboard and builder can be found here, and you can watch a video overview of the new changes below: