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Supercharge your Work Order Management by managing work orders, assigning…
Knack’s Patient Intake Form Template helps healthcare teams digitally collect…
Supercharge your Work Order Management by managing work orders, assigning…

Use Cases for the Patient Portal Template

Icon Messages
Patient Communication Hub

Create a secure space where patients can message providers, ask follow-up questions, and access all communications in one place. Improve responsiveness and reduce call volume.

Icon Blood Test
Test Results & Prescription Access

Provide patients with online access to their test results and prescription details. Doctors and staff can update records in real time and share follow-up instructions without manual paperwork.

Icon Appointment
Appointment Management Portal

Help patients stay organized by viewing upcoming appointments while allowing staff to manage schedules across doctors, departments, or facilities.

Icon ID Card
Document & ID Upload Center

Eliminate paper intake packets by allowing patients to upload documents securely. Staff can share forms, instructions, and additional resources within the portal.

Icon Workflow
Provider & Staff Workflows

Doctors see only their patients and appointments, while staff oversee the full practice. Everyone works from the same structured data, improving coordination and reducing bottlenecks.

Icon Emergency Contact
Emergency Contact & Patient Profile Management

Let patients update contact information, emergency contacts, and other personal information with ease. Practices maintain clean, accurate, and update patient profiles without paper forms and manual data entry.

Traditional Tools vs. Knack

Knack wins over traditional work order tools, docs, and spreadsheets.

Traditional ToolsKnack
Fragmented Systems: Paper packets, scanned PDFs, and disconnected portals force staff to search across multiple systems, increasing errors and slowing response times.Centralized Patient Experience: Knack brings messaging, records, results, appointments, and documents into one unified portal that’s customized for each user role.
Manual Follow-Up: Traditional tools don’t flag missing documents or unread messages. Staff must track details manually, which can create delays and additional administrative work.Automated Workflows: Flag missing information, route messages, trigger notifications, and support staff with automated reminders and task assignments.
Insufficient Security Controls: Generic form builders or spreadsheets lack HIPAA-grade protections such as audit logs, role restrictions, encryption, and session timeouts.HIPAA-Ready Infrastructure: Knack supports encrypted data storage and transit, customizable permissions, detailed audit trails, automatic session timeouts, and HIPAA-compliant hosting with a BAA.
Frustrating Patient Experience: Patients often face repeated paperwork, limited access to their own records, and no unified view of prescriptions, test results, messages, and other care information.Modern, Accessible Patient Engagement: Patients can access everything online, including test results, messages, prescriptions, documents, and more, making care more efficient and transparent.

FAQs

Other Templates

Patient Scheduling Template
Patient Scheduling Template
Efficient patient scheduling and healthcare communication platform.
Patient Intake Form Template
Patient Intake Form Template
Knack’s Patient Intake Form Template helps healthcare teams digitally collect demographics, insurance information, medical history, consent forms, and other required data in a secure, HIPAA-compliant setting.
Customer Payment Portal Template
Customer Payment Portal Template
Simplify the way customers pay for services with a flexible billing app. From credit card payments to automated invoicing and service updates, everything runs smoothly—secure and built for your needs.
Customer Portal Template
Customer Portal Template
Retain customers by offering a self-serve portal.