Knack’s Telemedicine App Template is a pre-built, fully customizable Knack application that gives healthcare providers a working foundation for delivering virtual care. The template includes role-gated portals for patients, providers, and administrators, along with a relational database, automated workflows, and sample data that’s ready to install and customize to your needs.

Yes. This template includes a dedicated virtual meeting link field on both the Provider profile and the Appointment record. Providers can set a standing room link (Zoom, Google Meet, or any URL), which is surfaced prominently on both the Patient dashboard and the Provider’s daily schedule. Knack does not host the video; you bring your own conferencing tool.

Knack Health provides a HIPAA-ready platform, including plans designed for applications that handle protected health information. However, HIPAA compliance depends on how you configure and use your application and manage data. Your organization is responsible for meeting all applicable HIPAA requirements.

Yes. Because it’s built on Knack, every object, field, page, and workflow in the template is fully editable without having to write code. You can rename fields, add new objects, restrict access further, or connect to third-party tools via Knack’s integrations. You can also apply your own brand style. The template is a starting point; not a locked product.

The template ships with three roles: Patient, Provider, and Administrator. Patients can self-register with email verification. Provider accounts are created by an admin. Each role has its own portal with scoped views, so users only see data relevant to their role.

No. The template is designed for users without a technical background; not developers. Detailed build instructions walk you through every step, from creating user roles to building the database schema, setting up portal pages, and configuring automation rules. A fully interactive demo is also available so you can explore the intended experience before you build.