What Is a Patient Portal?
- Secure online access to medical records
- Messaging with care teams
- Appointment scheduling and reminders
- Lab results and education resources
Why Patient Portals Matter More Than Ever
- 85% of patients want digital health access
- 66% of providers see portals as essential for value-based care
- Streamlined communication
- Reduced admin burden
- Improved patient satisfaction & retention
Common Portal Features (and How to Build Them with Knack)
The most useful patient portals are the ones that are easy to use and easy to build. Here’s how Knack helps you launch high-value features in just a few clicks:
Features | What It Does | How You Build It in Knack |
|---|---|---|
Patient Intake Forms | Onboarding new patients digitally | Use our medical intake template |
Appointment Scheduling | Patients self-manage bookings | Drag-and-drop calendar integration |
Test Result Viewing | Share labs & medical docs securely | Upload docs to patient records |
Messaging | HIPAA-compliant patient–provider comms | Add secure message workflows |
Billing Portal | Patients view/pay invoices | Use our billing module template |
HIPAA-Compliance Made Easy
Keeping patient data safe is a non-negotiable. That’s why Knack was built with security at its core and includes critical HIPAA-supporting features by default:
- End-to-end encryption
- Role-based access control (RBAC)
- U.S.-based infrastructure options
- Real-time audit trails for every action
Built for Clinics, Therapists, and Nonprofits Alike
- Clinics & Practices: Manage patient flow and data securely
- Therapists & Counselors: Streamline care plans and intake
- Nonprofits & Outreach Programs: Empower patients with access
Built for Clinics, Therapists, and Nonprofits Alike
Position Knack as the differentiator:
- No-code: Build without developers or IT
- Flexible templates: Start fast, customize everything
- Built-in security: HIPAA-ready platform
- Visual workflows: Automate approvals, notifications, alerts
See It in Action
Watch how fast you can launch your own patient portal →
Built for Clinics, Therapists, and Nonprofits Alike
No matter your organization’s size or specialty, Knack makes it easy to build a patient portal tailored to your workflow.
Clinics & Practices
Manage patient flow and data securely.
Knack makes it easy for clinics to manage patient data, reduce administrative overhead, and streamline scheduling, billing, and communication, all located in one HIPAA-ready platform. Staff can spend less time on paperwork and more time focusing on care delivery.
Therapists & Counselors
Streamline care plans and intake.
Therapy teams can use Knack to digitize client intake, track progress over time, and securely store session notes. Built-in workflows help automate reminders, follow-ups, and care plan updates, keeping everything organized and compliant.
Nonprofits & Outreach Programs
Empower patients with access.
Knack provides nonprofits with a straightforward way to offer patients secure access to their records, services, and educational materials, eliminating the need for a full IT department. It’s designed to help community health teams reach more people while keeping costs and complexity low.
