Generic home care software is built for nationwide use. When your state’s Medicaid rules don’t fit, you either change your workflows or hire staff to bridge the gap. Knack Health gives you a HIPAA-compliant platform you can build to your actual requirements — EVV, multi-role portals, and Medicaid billing workflows included.
Knack Health gives you a HIPAA-compliant platform you build to your actual process. The security layer is handled. The operational logic is yours to configure.
Knack Health captures all six federally required EVV data points — service provider, recipient, service type, location, date, and start/end times — in a system built around your state’s actual process, not a national average.
When a caregiver clocks in, location is auto-captured at the moment of form submission — no continuous GPS tracking. Caregivers have historically pushed back on real-time location monitoring. This captures the required geolocation data without it.
System fields record start and end times natively. No manual entry, no reconciliation.
When a caregiver clocks in, location is auto-captured at the moment of form submission — no continuous GPS tracking. Caregivers have historically pushed back on real-time location monitoring. This captures the required geolocation data without it.
Automate notifications for caregiver certification and credential renewals before they lapse.
Configure approval chains from caregiver clock-in through admin review to payroll export.
Generate the exports your payroll system requires, structured to your format.
An agency with 480 caregivers and 500 guardians needs roughly 1,000 logins. On per-user pricing, that’s $10,000–$25,000/ month before a single admin is counted. Knack Health charges by plan, not by user. HIPAA plans start at $625/month.
BAA available
HIPAA-ready hosting
Custom workflows
TRADITIONAL SOFTWARE
Secure, scoped access for every stakeholder in the home care ecosystem.
Log in to access assigned visits, clock in and out with geolocation capture, submit visit notes, review their schedule, and track their own certification status. They don't see client medical records or other caregivers' data.
Log in to view the care schedule for the individuals they're responsible for, review visit history, and approve time cards at the end of each pay period. Their access is scoped to the clients they're connected to — nothing else is visible.
Manage the full system — caregiver records and credentials, client profiles, visit logs, scheduling, approval workflows, and reporting. Run payroll exports, track compliance deadlines, and generate reports for state audits or program reviews.
Build a State-Specific Solution Once. Offer It to Other Agencies.
Secure, scoped access for every stakeholder in the home care ecosystem.
Maintain complete profiles for every client and caregiver in an encrypted, HIPAA-ready database. Define relationships — caregiver to client, guardian to individual — and link records across your system.
Replace paper and emailed forms with digital intake that feeds directly into client records. Collect consent, demographics, care preferences, and eligibility with PHI encrypted from submission.
Assign care visits, manage caregiver availability, and capture EVV-required data at the time of each visit — location, timestamps, service type, and parties involved.
Give authorized family members and guardians a secure login to review schedules, track visit history, and approve time cards. Scoped access keeps their view limited to the clients in their care.
Track license renewals, certification expiration dates, training completions, and background check status for every caregiver. Automate reminders and generate compliance documentation on demand.
Build dashboards and reports that pull directly from operational data. Generate the exports your payroll system and state program require, structured to your format.
“The entire company is on Knack. In the beginning, it probably took me three or four days to build out a new section. Now I can build something new in under an hour. We’re saving $250,000 per year or more just from headcount costs alone.”
“The two things that were really a game changer for me with the Knack software platform was that they were keeping up with the HIPAA rules and regulations. There was a big change last year and they were keeping up with the change.”
Chesapeake Mobile Healthcare offers PICC and IV placement, blood transfusions, and advanced home care services in patients’ homes as well as in medical and care facilities.
Safe Harbor Home Aides provides comprehensive non-medical home care services that are designed to help their clients live safely, comfortably, and independently at home.
with signed BAA for covered entities
in transit and at rest
and access controls
for state audits and compliance reviews
documentation available
at form submission — no continuous tracking
(who, what, where, when)
No per-user fees. Add caregivers, guardians, family members, and staff without your monthly cost changing.
Clinics, practices, and healthcare teams needing a secure, compliant foundation.
Starting at $625 / month
Large organizations and networks with advanced security, integration, or support needs.
Custom pricing
Yes. Most specialty clinics use Knack Health to build workflows and tools that sit alongside their primary clinical system — handling what their EHR doesn’t support, making data accessible to non-clinical staff, or managing operational processes that don’t belong in a clinical record. Knack connects to external systems via API and supports 500+ native integrations.
