Book a call with our team. We will talk through your workflow, confirm whether professional services is the right fit, and outline scope before anything is signed.
You know your workflow. We know Knack. Our professional services team works alongside you to turn your requirements into a working, compliant app faster than building alone.
Your engagement begins at signing. Our team is available to all active plan customers from day one.
Tell us what you need. We confirm scope and get started. No lengthy intake process, no requirements documents.
Our team builds inside your account. You stay involved, review as we go, and launch when it is ready.
From patient intake to care operations, our team has built it before. Here are some of the workflows healthcare organizations come to us for most.
Collect patient information, manage appointment requests, and track intake status from a single compliant portal.
Monitor provider licenses, payer enrollments, and certification expirations before they become a compliance problem.
Track incoming and outgoing referrals, status updates, and follow-up actions so nothing falls through the cracks.
Manage auth requests, deadlines, approvals, and supporting documents in one place alongside your existing workflow.
Track patient progress, manage handoffs between care team members, and maintain a full operational picture across your organization.
Manage caregiver assignments, visit logs, patient records, and family communications in a single secure environment.
Onboard clinical and administrative staff, track credentials, manage schedules, and keep HR workflows organized and auditable.
Build the internal tools your team actually needs: compliance tracking, operational databases, reporting dashboards, and more.
Give patients a secure place to submit information, review their records, and communicate with your care team, configured to your organization's specific requirements.
Whether you are replacing a spreadsheet, rebuilding from another platform, or launching a net-new workflow, our team brings the Knack expertise so you do not have to.
Coming from Airtable, Base44, Lovable, or a homegrown tool? We handle the migration and rebuild so you land on a compliant foundation.
Operators who understand the workflow deeply but want a guide for the build side.
We build with compliance in mind from day one: HIPAA-compliant hosting, signed BAA, and role-based access are standard.
When you need an app in weeks, not months, guided sessions keep the build on track.
One point of contact from scoping to launch. Your account manager oversees every step of the build, keeps the project on track, and makes sure what gets delivered matches what was agreed.
Your app runs on HIPAA compliant hosting with a signed BAA in place before work begins. PHI-ready architecture, role-based access controls, and full audit logging are standard, not add-ons.
Our in-house team has configured Knack for healthcare organizations across the country. They know the workflows, the compliance requirements, and the edge cases before you have to explain them.
Every engagement comes with a scoped delivery window and a 30-day guarantee behind it. If we do not deliver at the agreed scope, you can cancel your plan at no cost.
It is a hands-on build program where our in-house product experts scope, build, and launch your Knack Health app for you. You tell us what you need, we confirm the scope, and our team does the building inside your account.
Every engagement includes a scoping conversation, backend setup, workflow configuration, role-based access controls, and end-to-end testing before launch. Data migration from an existing tool is included in the scoping conversation if needed.
Yes. A Knack Health plan is required before professional services work begins. Your subscription starts at signing and implementation support is available from day one.
Most engagements are scoped for completion within a 30-day delivery window. Timeline depends on scope complexity but is confirmed before work begins.
Yes. If you are moving from Airtable, a spreadsheet, or another platform, we analyze your existing structure and configure Knack to mirror it before go-live.
Yes. Our team builds inside your account. You review as we go and approve before launch. You are never handed something you do not understand.
If we do not deliver at the agreed scope, you can cancel your Knack Health plan within the first 30 days at no cost.
Standard support helps you build it yourself. Professional services means our team builds it for you, within a defined scope and timeline, with a guarantee behind it.