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Connect Epic and Gmail — HIPAA-Compliant, No Code

Knack Health connects Epic to Gmail with automated workflows built for healthcare teams. Send appointment reminders, care team alerts, and patient notifications triggered by Epic — no developers, signed BAA included.
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Epic, Knack Health, and Gmail Integration
Trusted by hundreds of healthcare organizations. Signed BAA included.

What You Can Do When Epic Connects to Gmail

Epic manages your patient records and clinical events. Gmail is where your team and patients communicate by email. Knack Health automates the email workflows between them — HIPAA-compliant, no code.

New appointment → Gmail confirmation sent to patient automatically

When an appointment is created in Epic, Knack sends a Gmail confirmation to the patient with the date, time, location, and any pre-visit instructions — no manual sending required.

Upcoming appointment → automated Gmail reminder fired

Knack runs a scheduled workflow that checks Epic for appointments in the next 24-48 hours and sends a personalized Gmail reminder to each patient — reducing no-shows without staff effort.

Referral received → Gmail notification to receiving provider

When a new referral is logged in Epic, Knack sends a Gmail notification to the receiving provider with the referral summary — replacing the manual phone call or message.

Post-visit → Gmail follow-up sent with care instructions

When an appointment is completed in Epic, Knack triggers a Gmail to the patient with post-visit care instructions, prescription reminders, or a follow-up appointment prompt.
Epic, Knack Health, and Gmail Integration

Set Up in Minutes. No Developers Required.

Build your healthcare app

Use Knack’s no-code builder — or AI — to create the app your team actually needs. Patient intake, care coordination, scheduling, billing — start from a template or build from scratch.

Connect with Flows

Add a Flow inside your Knack app to connect to Epic or Gmail. Choose your trigger, set your actions, and map your data fields. No code required.

Automate and run

Your workflow runs automatically from that point on. Every step is logged, HIPAA-compliant, and visible in your Flows dashboard.

What Healthcare Teams Automate with Knack Health

Epic and Outlook Integration - Patient Scheduling

Patient Communications: Appointment emails sent automatically from Epic events

Confirmations, reminders, and follow-ups triggered by Epic appointment activity are sent via Gmail automatically — so patients always hear from you at the right time without your team lifting a finger.
Epic and Outlook Integration - Patient Communications

Care Coordination: Referral and handoff emails without manual work

New referrals, critical flags, and care plan updates in Epic trigger automated Gmail notifications to the right provider or care team member — keeping everyone informed in real time.
Epic and Outlook Integration - Patient Care Coordination

Admin: Automate the intake and scheduling emails your team sends daily

New patient intake confirmations, scheduling follow-ups, and waitlist updates can all be triggered by Epic events and sent via Gmail automatically — reducing admin volume for your front desk.
Epic and Outlook Integration - Automated Email

Reporting: Email audit trail tied to clinical events

Every Gmail triggered by a Knack workflow is logged with a timestamp and linked to the Epic event that triggered it — giving you a clean audit trail of patient communications tied to clinical activity.

HIPAA Compliance Built Into Every Connection

Every workflow you run through Knack Health is covered — encrypted, logged, and backed by a signed BAA.

Signed BAA

Included on every HIPAA plan. No negotiating, no waiting.

Encrypted Data

All data encrypted in transit and at rest on every plan.

Role-Based Access

Control exactly who can view, edit, or trigger each workflow.

Record Change Logs

Every action is logged with a timestamp and user ID. Always on.

SOC 2 Type II Certified

Independently verified security controls across the platform.

Ready to connect Epic and Gmail?

Start building for free — no credit card required. Or talk to our team about your specific workflow.
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HIPAA plans start at $625/month. Includes signed BAA, encrypted data, and record change logs.

FAQs: Connect Epic with Gmail

Is this integration HIPAA-compliant?
Yes. All connections built through Knack Health run on our HIPAA-compliant infrastructure. Every HIPAA plan includes a signed Business Associate Agreement, encrypted data handling, and record change logs.
No. Knack Flows uses a visual, no-code builder. You connect [EHR] and [CONNECTOR] by selecting triggers and actions from a menu — no API keys, no code, no engineers required.
Most integrations are live in under an hour. Complex multi-step workflows may take a few hours depending on your data mapping requirements.
Standard Gmail is not HIPAA-compliant. Google Workspace (formerly G Suite) with a signed BAA from Google is required before sending PHI via email. When the workflow runs through Knack Health, all data in transit is encrypted and logged — but you must confirm your Google Workspace account has a BAA in place. We recommend keeping PHI in emails to the minimum necessary.
Yes. Knack Flows supports conditional logic, so you can send different email templates based on appointment type, provider, specialty, or any other field in your Epic or Knack data. New patient welcome emails, specialist referral notifications, and routine follow-ups can all use different templates triggered by the right conditions.