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Connect Epic and Outlook — HIPAA-Compliant, No Code

Knack Health connects Epic to Outlook with automated workflows built for healthcare teams. Send appointment reminders, care team notifications, and patient emails triggered by Epic events — no developers, signed BAA included.
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Epic and MS Outlook Integration
Trusted by hundreds of healthcare organizations. Signed BAA included.

What You Can Do When Epic Connects to Outlook

Epic manages your patient records and appointment activity. Outlook handles your team’s email and calendar. Knack Health automates the communication workflows between them — HIPAA-compliant, no code.

New appointment → Outlook calendar event created for provider

When an appointment is scheduled in Epic, Knack creates the corresponding Outlook calendar event for the assigned provider — keeping clinical schedules in sync without manual entry.

Appointment reminder → automated Outlook email sent to patient

Knack runs a scheduled workflow that checks Epic for upcoming appointments and sends a personalized Outlook reminder email to each patient — reducing no-shows without staff effort.

Referral received → Outlook notification to receiving provider

When a new referral is created in Epic, Knack sends an Outlook email to the receiving provider with the referral details — ensuring the right clinician is informed immediately.

Critical patient update → Outlook alert to care team

When a patient record in Epic is updated with a critical status or flag, Knack sends an Outlook email to the assigned care team — replacing manual escalation with an automatic alert.
Epic and Outlook Integration

Set Up in Minutes. No Developers Required.

Build your healthcare app

Use Knack’s no-code builder — or AI — to create the app your team actually needs. Patient intake, care coordination, scheduling, billing — start from a template or build from scratch.

Connect with Flows

Add a Flow inside your Knack app to connect to Epic or Outlook. Choose your trigger, set your actions, and map your data fields. No code required.

Automate and run

Your workflow runs automatically from that point on. Every step is logged, HIPAA-compliant, and visible in your Flows dashboard.

What Healthcare Teams Automate with Knack Health

Epic and Outlook Integration - Patient Scheduling

Scheduling: Epic appointments on your Outlook calendar automatically

New and updated appointments in Epic create or update Outlook calendar events for your providers — so clinical schedules are always reflected in the tools your team actually checks.
Epic and Outlook Integration - Patient Communications

Patient Communications: Appointment emails without manual sending

Upcoming appointment reminders, confirmation emails, and post-visit follow-ups are triggered automatically by Epic events and sent via Outlook — no manual drafting, no missed messages.
Epic and Outlook Integration - Patient Care Coordination

Care Coordination: Referral and handoff notifications by email

Referrals, care plan updates, and critical flags in Epic trigger automatic Outlook emails to the right clinician or team — keeping everyone informed without relying on manual communication.
Epic and Outlook Integration - Automated Email

Admin: Automate the routine emails your team sends every day

Intake confirmations, scheduling follow-ups, and billing notifications can all be triggered by Epic events and sent via Outlook automatically — freeing your admin team for higher-value work.

HIPAA Compliance Built Into Every Connection

Every workflow you run through Knack Health is covered — encrypted, logged, and backed by a signed BAA.

Signed BAA

Included on every HIPAA plan. No negotiating, no waiting.

Encrypted Data

All data encrypted in transit and at rest on every plan.

Role-Based Access

Control exactly who can view, edit, or trigger each workflow.

Record Change Logs

Every action is logged with a timestamp and user ID. Always on.

SOC 2 Type II Certified

Independently verified security controls across the platform.

Ready to connect Epic and Outlook?

Start building for free — no credit card required. Or talk to our team about your specific workflow.
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HIPAA plans start at $625/month. Includes signed BAA, encrypted data, and record change logs.

FAQs: Connect Epic with MS Outlook

Is this integration HIPAA-compliant?
Yes. All connections built through Knack Health run on our HIPAA-compliant infrastructure. Every HIPAA plan includes a signed Business Associate Agreement, encrypted data handling, and record change logs.
No. Knack Flows uses a visual, no-code builder. You connect [EHR] and [CONNECTOR] by selecting triggers and actions from a menu — no API keys, no code, no engineers required.
Most integrations are live in under an hour. Complex multi-step workflows may take a few hours depending on your data mapping requirements.
Microsoft 365 (which includes Outlook) offers HIPAA-eligible services and signs BAAs with healthcare organizations. When the workflow runs through Knack Health, all data in transit is encrypted and logged. We recommend reviewing your Microsoft 365 agreement to confirm a BAA is in place before sending PHI via Outlook.
Yes. Knack Flows can be configured to create or update events in a shared Outlook calendar — useful for team scheduling views, on-call calendars, or room and resource booking. You define which Epic appointment types map to which calendar and how the event details are formatted.