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Connect Epic and Slack — HIPAA-Compliant, No Code

Knack Health connects Epic to Slack with automated workflows built for healthcare teams. Fire real-time care team alerts, patient status notifications, and ops updates from Epic into Slack — no developers, signed BAA included.
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Epic, Knack Health, and Slack Integration
Trusted by hundreds of healthcare organizations. Signed BAA included.

What You Can Do When Epic Connects to Slack

Epic holds your patient records and clinical activity. Slack is where your team communicates and coordinates in real time. Knack Health automates the notifications between them — HIPAA-compliant, no code.

New intake submitted → care team Slack alert fires instantly

When a new patient intake is submitted and a record is created in Epic, Knack sends an immediate Slack notification to the assigned care team channel — no manual handoff required.

Appointment status change → Slack channel updated in real time

When an appointment is confirmed, cancelled, or marked no-show in Epic, Knack fires a Slack message to the relevant channel so your front desk or care coordinator knows immediately.

Critical patient flag → urgent Slack alert to on-call team

When a patient record in Epic is flagged with a critical status or urgent tag, Knack sends a high-priority Slack alert to the on-call channel — ensuring fast response without relying on manual escalation.

Daily ops summary → automated Slack digest each morning

Knack runs a scheduled workflow each morning that pulls key Epic metrics — appointments scheduled, no-shows from prior day, open referrals — and posts a summary to your ops Slack channel.
Epic and Slack Integration

Set Up in Minutes. No Developers Required.

Build your healthcare app

Use Knack’s no-code builder — or AI — to create the app your team actually needs. Patient intake, care coordination, scheduling, billing — start from a template or build from scratch.

Connect with Flows

Add a Flow inside your Knack app to connect to Epic or Slack. Choose your trigger, set your actions, and map your data fields. No code required.

Automate and run

Your workflow runs automatically from that point on. Every step is logged, HIPAA-compliant, and visible in your Flows dashboard.

What Healthcare Teams Automate with Knack Health

Epic, Knack Health, and Slack Integration Care Coordination

Care Coordination: Epic events become instant Slack alerts

New intakes, assignment changes, and status updates in Epic trigger Slack notifications to the right channel the moment they happen — keeping your care team informed without anyone having to check Epic manually.
Epic, Knack Health, and Slack Integration Communications

Communications: Replace manual handoffs with automated pings

When Epic records update, Knack automatically notifies the right person or channel in Slack — reducing the phone calls, manual messages, and missed handoffs that slow clinical workflows down.
Epic, Knack Health, and Slack Integration Operations

Operations: Real-time Slack visibility into your Epic activity

Schedule daily or shift-based Slack digests that summarize Epic activity — patient volume, no-shows, open tasks — so your ops team starts every shift with the context they need.
Epic, Knack Health, and Slack Integration Compliance

Compliance: Keep Slack notifications free of PHI

Knack Flows lets you configure exactly what data appears in Slack messages — so you can send actionable alerts (patient ID, appointment time, status) without including identifiable PHI in the notification itself.

HIPAA Compliance Built Into Every Connection

Every workflow you run through Knack Health is covered — encrypted, logged, and backed by a signed BAA.

Signed BAA

Included on every HIPAA plan. No negotiating, no waiting.

Encrypted Data

All data encrypted in transit and at rest on every plan.

Role-Based Access

Control exactly who can view, edit, or trigger each workflow.

Record Change Logs

Every action is logged with a timestamp and user ID. Always on.

SOC 2 Type II Certified

Independently verified security controls across the platform.

Ready to connect Epic and Slack?

Start building for free — no credit card required. Or talk to our team about your specific workflow.
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HIPAA plans start at $625/month. Includes signed BAA, encrypted data, and record change logs.

Connect Epic with Slack FAQs

Is this integration HIPAA-compliant?
Yes. All connections built through Knack Health run on our HIPAA-compliant infrastructure. Every HIPAA plan includes a signed Business Associate Agreement, encrypted data handling, and record change logs.
No. Knack Flows uses a visual, no-code builder. You connect [EHR] and [CONNECTOR] by selecting triggers and actions from a menu — no API keys, no code, no engineers required.
Most integrations are live in under an hour. Complex multi-step workflows may take a few hours depending on your data mapping requirements.
Yes, with the right configuration. Slack offers a HIPAA-eligible tier (Slack Enterprise Grid with a BAA), and Knack Health encrypts all data in transit. We strongly recommend limiting PHI in Slack messages — use patient IDs or reference numbers rather than full names and clinical details wherever possible. Knack Flows gives you control over exactly what data appears in each notification.
Yes. Knack Flows supports conditional routing — so a new pediatric intake can go to your pediatrics channel, an urgent flag can go to your on-call channel, and a billing trigger can go to your billing channel. You define the routing rules when you set up the workflow.