Knack Blog

The Knack team on web applications, online databases, and beautifully designed products.


Perfect Uses for Knack: Customer Relationship Management

11/13/2018 Posted by Ranasha

The relationship you build with your customers can be your most important asset! Investing in a high-quality Call Management or Customer Relationship Management (CRM) tool is vitally important for businesses. With the right tool, you can free up the time to focus on what matters – creating a great experience for your customers while growing your business.

How can Knack help?

Knack has powerful features that can help streamline customer management when it comes to collecting, organizing and sharing customer data within your organization.

  • Interaction Tracking – Keep track of conversations and any follow-up action items with Records and Calendars
  • Security and Permissions – Allow specific users to access needed information with User Roles and Permissions
  • Approvals and Workflow – Move customers through a sales pipeline or require a review before approval
  • Connect with External applications – Integrate with other applications using our API or Zapier

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Knack is coming to London!

09/07/2018 Posted by Danielle

We are excited to announce KnackCon 2018, our first ever user conference in London!


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Retreat VI Highlight Reel

08/15/2018 Posted by Brandon

Holy moly, does that say Retreat #6?!

Team Knack gathered in upstate Wisconsin in July 2018 for another round of quality time, long-term planning, product brainstorming, coffee overindulging, and some good old-fashioned competition.

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Welcome New Knacksters!

07/20/2018 Posted by Brandon

Time for another update on the team here at Knack! There are few things we love as much as growing our Knack family, and this time we've got a bunch of new faces.

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Perfect Uses for Knack: Event Management

07/11/2018 Posted by Ranasha



Planning and hosting events can be a logistical nightmare without the right tools. From managing speakers, agendas, guest lists, registrations, activities, and volunteers, thats a lot to keep track of! Needless to say, it is important to stay organized.  

Every event is different. Using a flexible platform like Knack means you can customize an event management solution to perfectly match your needs, without compromising on features.

With Knack you can manage all your event related data in one place, keeping your event on track!

How can Knack help?

An event management app can help…

  • Save time
  • Increase engagement
  • Reduce manual workload
  • Keep information all in one place
  • Easily collect payments

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Announcing Action Links!

06/13/2018 Posted by Brandon

We’re thrilled to announce an exciting new feature: Action Links!

Action Links are a link type that you can add to tables, lists, maps, calendars, or details views. They allow a user to trigger specific actions behind the scenes by clicking a link on the view.

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Zapier Updates!

05/30/2018 Posted by Brandon

We’re thrilled to announce an exciting and long-awaited Zapier integration! This release includes some major changes to make your apps even more powerful.

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We Are GDPR Compliant!

05/25/2018 Posted by Danielle

We’re super excited to announce that we are now officially GDPR compliant!

As part of our compliance, we’ve added a new feature that will enable you to easily and completely delete all data linked to an individual user. When you enable this option, any data deleted will not be able to be restored. You can read more on this here.

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Introducing the Knack Standard Theme!

05/03/2018 Posted by Brandon

The Knack Standard theme is a new design theme which focuses on responsive and mobile performance.

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Feature Updates Galore!

03/20/2018 Posted by Brandon

We’re excited to announce some recent product updates! Here at Knack we’re committed to continually improving in ways both big and small. The following are some new upgrades that may not be major, but we think they’re majorly helpful!

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