When MHCNS first looked at Knack they simply wanted an internal data management solution. What they found was a comprehensive application platform that is expanding their revenue and growing their business.
MHCNS enjoying their success!
Early in the summer of 2014 Josh Cameron was researching online database systems for his employer Medical Healthcare Network Solutions, a Houston-based provider of tech services for medical-based businesses and private practices.
He needed an internal data management solution — something that could cut through all the spreadsheet confusion and bring clarity to their projects and clients.
A Forbes.com article about online database tools led Josh to give Knack a try.
He quickly got a sense for Knack’s potential and built a comprehensive company portal including project management, a knowledge base, and equipment tracking.
“We had hundreds of excel sheets that were wasting so much time”, Josh explained. “Our clients were constantly contacting us with the same issue. Knack has allowed us to reinvent ourselves as a company. We have less paper, spreadsheets, and confusion. This has allowed us to have more clients, revenue, and efficiency across the board.”
This would be a great Knack success story if it stopped there. But it gets better!
A little more than 6 months later, MHCNS started hiring staff to round out an entire department devoted to building web applications on the Knack platform.
How did Knack go from meeting an immediate data management need into helping develop an entirely new profit center?