John Katez turned to Knack for a comprehensive E-Commerce solution that could scale with his fast-growing company.
When you have “robot” in your name you know that automation and reliability are going to be major areas of focus.
For John Katez, that is exactly how he built SwagRobot, his customized apparel company. He makes it as simple as possible to order custom swag like pins, lanyards, and keychains branded with a company logo or design.
John has crafted a concise order management system and has plugged in multiple software solutions over the years to keep it running smoothly. These swag “bots” range from popular services like Wufoo for order collection to good old fashioned email for delivering proofs back and forth.
Each of these solutions may have been ideal for a specific feature, but managing similar data across so many systems made it almost impossible to scale or create efficiencies.
“With the business growing rapidly we needed to scale our operations,” John explained. “The mixture of services that we were using could not accommodate this growth while allowing for a customizable solution geared toward our needs.”
John knew he needed a service that was customizable and could effectively manage his entire order process, including E-Commerce.
Fortunately John found Knack, and the release of our recent E-Commerce features was timed perfectly to enable him to build a comprehensive order management system.Continue reading...