Knack Blog

The Knack team on web applications, online databases, and beautifully designed products.


Perfect Uses for Knack: Customer Relationship Management

11/13/2018 Posted by Ranasha

The relationship you build with your customers can be your most important asset! Investing in a high-quality Call Management or Customer Relationship Management (CRM) tool is vitally important for businesses. With the right tool, you can free up the time to focus on what matters – creating a great experience for your customers while growing your business.

How can Knack help?

Knack has powerful features that can help streamline customer management when it comes to collecting, organizing and sharing customer data within your organization.

  • Interaction Tracking – Keep track of conversations and any follow-up action items with Records and Calendars
  • Security and Permissions – Allow specific users to access needed information with User Roles and Permissions
  • Approvals and Workflow – Move customers through a sales pipeline or require a review before approval
  • Connect with External applications – Integrate with other applications using our API or Zapier

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Knack is coming to London!

09/07/2018 Posted by Danielle

We are excited to announce KnackCon 2018, our first ever user conference in London!


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